Terms of Use | Privacy   

Warning! By accessing this system, you agree to the Rules of Behavior for this system and are bound by the following Terms and Conditions:

  • This computer system, including all related equipment, networks, and network devices (specifically including Internet access) contains data belonging to the U.S. Government, and is provided for authorized U.S. Government use only.
  • Access requires the use of an authorized user account number and password, which are sensitive and must never be shared with anyone at any time.
  • User account numbers are only granted to authorized individuals whose identity has been verified. Verification may require the collection of a valid Social Security Number, along with other personally identifiable information (PII), and may be used for any lawful purpose, including verifying the user’s identity.
  • Authorized personnel will treat information about HUD computing resources (i.e., system names, technologies employed, etc.) as sensitive and will not reveal it to unauthorized personnel.
  • All activities and information, including personal information, associated with the use of this system may be monitored for all lawful purposes, including ensuring that its use is authorized, to facilitate protection against unauthorized access, and to verify operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes.
  • Misuse or unauthorized use is strictly prohibited and may be subject to criminal prosecution. Evidence of misuse collected during monitoring may be used for administrative, criminal, or other adverse action.
  • Social Networking and posting organizational information on public websites is strictly prohibited without the authorization of HUD’s Office of the Chief Information Officer (OCIO).

Authority: Section 203, National Housing Act, Pub. L. 73-479; Section 255, National Housing Act, Pub. L. 100-242; 42 U.S.C. 3543 - Sec. 3543 - Preventing fraud and abuse in Department of Housing and Urban Development programs; U.S. Federal Criminal Code 18 USC 1030 - Fraud and Related Activity with Computers; and HUD Information Technology Security Policy 2400.25.

  Having trouble logging in? Please contact
the FHA Resource Center at (800) CALL-FHA (225-5342)
or email answers@hud.gov

News Updates

NEW: Important Security Update for EAD Portal and Direct Integration Users. Effective Sunday, June 7, 2020, we are making a change to the Electronic Appraisal Delivery Portal (EAD) website security settings to align with industry-wide best practices and our ongoing commitment to maintain the strongest possible security infrastructure. This change will affect your ability to access the EAD Portal if you are not using supported browser settings. What is changing? The TLS 1.0 and TLS 1.1 security protocols will be disabled as of June 7, 2020, after which time users must use a browser with TLS 1.2 encryption enabled. What do I need to do? All recent web browsers support TLS 1.2 by default. We strongly recommend you use the latest supported version of Microsoft Internet Explorer (IE 11) as the preferred/supported browser for EAD. Other browsers like Firefox, Chrome, Edge, and Safari may also work but are not fully supported. I also use a platform that has a Direct Integration with EAD; is that affected? TLS 1.0 and TLS 1.1 will also be disabled for Direct Integrations to EAD on June 7, 2020. Instructions have been sent to all EAD Direct Integration vendors to test and ensure they are connecting with TLS 1.2 and will not be impacted by this change. Please contact your platform vendor if you have additional questions.